You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
• introduce yourself
• explain the problem
• and state what action you would like from the company
Dear Sir/Madam,
I am writing this letter with regards to draw your attention about a faulty TV which I purchased last week.
My name is Sidra Mahboob and I am one of your frequent customer. I live in Sydney Olympic park and have been using your services and buying your products for the last 7 years.
On 25th of January I visited your store to buy a TV. I bought Sony Bravia LED TV which has a code MYSB1245. While purchasing, I was assured that this TV was the latest in the market with the amazing sound and graphical quality. However, when I got home I discovered that not only did the remote control not work but also the picture quality was not the way I was assured. On Tuesday, I immediately called your customer service to report the problem and they assured me that the TV will be replaced or fixed in the next two days. I am disappointed to say that I did not receive any help from them since then.
I extremely displeased from the TV’s quality as well as your company’s service. As I am your previous customer and it never happened before. My sincere request will be to either replace the TV or fix it by tomorrow.
I look forward to hearing back from you.
Yours Sincerely
Sidra Mahboob
Transition Words or Phrases used:
also, but, however, look, so, then, well, while, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1001.0 937.175257732 107% => OK
No of words: 224.0 206.0 109% => OK
Chars per words: 4.46875 4.54256449028 98% => OK
Fourth root words length: 3.86867284054 3.78020617076 102% => OK
Word Length SD: 2.44870446145 2.54303337028 96% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.625 0.622605031667 100% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 37.9914732646 44.8134815571 85% => OK
Chars per sentence: 71.5 76.5299724578 93% => OK
Words per sentence: 16.0 16.8248392259 95% => OK
Discourse Markers: 4.21428571429 4.34317383033 97% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.254446471094 0.216113520407 118% => OK
Sentence topic coherence: 0.0711891647021 0.0766984524023 93% => OK
Sentence topic coherence SD: 0.041007499874 0.0603063233224 68% => OK
Paragraph topic coherence: 0.120449132035 0.12726935374 95% => OK
Paragraph topic coherence SD: 0.0416620082629 0.0580467560999 72% => OK
Essay readability:
automated_readability_index: 7.6 8.37731958763 91% => Automated_readability_index is low.
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.35 8.71597938144 96% => OK
dale_chall_readability_score: 7.81 7.59969072165 103% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.