You brought a Mobile Phone a week ago but when you got home you discovered it did not work property. you called customer service to report the problem but you have not received any help.
Write a letter to a company and in your letter:
- Introduce yourself
- explain the problem
- and state what actions you would like from the company
Dear sir,
I am writing this letter to report a faulty mobile phone that I purchased from your online portal on Sunday last weekend. This time I am really disappointed with the product that you have provided to me.
I have been a loyal customer of your company since many years and I have made successful purchases from your online portal and official store from my town. On Sunday, 17th September, I visited your online portal to purchase a smart phone. I had brought Samsung S10 phone which has a purchase order no: 48HLABCD. On purchasing this phone, I was assured that this was a latest model and best there was to purchase. However, when I got home, I discovered that not only the front camera is not proper functioning but also there are few scratches on the back side of phone. When I tried to click pictures from front camera, the quality of pictures was not as good as promised, in fact it was quite blurry.
Furthermore, I immediately contact your customer care department on Tuesday and they assured me that my cellphone would be replaced or fixed within two days. However, I am really disappointed to inform you that this has not happened till now and I have not received any further communication since then.
Lastly, I am exceedingly displeased with both the quality of product I purchased from your company but also with poor after sale services that you have provided me this time. I hope this problem will be resolved promptly. I expected to receive a replacement of my cell phone or refund of my purchased price in full.
I look forward to hearing back from you immediately.
Yours faithfully,
Milan Desai
Grammar and spelling errors:
Line 11, column 367, Rule ID: THE_SUPERLATIVE[1]
Message: Use 'the' with the superlative.
Suggestion: the
...this phone, I was assured that this was a latest model and best there was to purc...
^
Line 23, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...und of my purchased price in full. I look forward to hearing back from you i...
^
Transition Words or Phrases used:
also, but, furthermore, however, lastly, look, really, so, then, as to, in fact
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 10.0 3.03092783505 330% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 53.0 32.9175257732 161% => Less pronouns wanted
Preposition: 35.0 26.3917525773 133% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1374.0 937.175257732 147% => OK
No of words: 286.0 206.0 139% => Less content wanted.
Chars per words: 4.8041958042 4.54256449028 106% => OK
Fourth root words length: 4.11236361783 3.78020617076 109% => OK
Word Length SD: 2.61679592451 2.54303337028 103% => OK
Unique words: 161.0 127.690721649 126% => OK
Unique words percentage: 0.562937062937 0.622605031667 90% => More unique words wanted or less content wanted.
syllable_count: 424.8 290.88556701 146% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 14.0 9.13402061856 153% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 44.5341317294 44.8134815571 99% => OK
Chars per sentence: 91.6 76.5299724578 120% => OK
Words per sentence: 19.0666666667 16.8248392259 113% => OK
Discourse Markers: 5.26666666667 4.34317383033 121% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.235513151749 0.216113520407 109% => OK
Sentence topic coherence: 0.0771476190831 0.0766984524023 101% => OK
Sentence topic coherence SD: 0.0525317000902 0.0603063233224 87% => OK
Paragraph topic coherence: 0.144463788367 0.12726935374 114% => OK
Paragraph topic coherence SD: 0.0269962902682 0.0580467560999 47% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 10.56 8.71597938144 121% => OK
dale_chall_readability_score: 7.78 7.59969072165 102% => OK
difficult_words: 58.0 41.2886597938 140% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.