you have had bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. you know that this information is incorrect.
write a letter to the bank. explain what happened and say what would you like them to do about it
Dear Sir or Madam,
I am writing to my express my grievances regarding the banking facilities. Recently, I received a letter stating that my account is overdrawn by $240. In addition, I will be penalized for $70, which will be directly deducted from my account. Being a loyal customer for more than a decade, it was unexpectedly shocking to witness such carelessness from the bank.
Let me explain in detail. Firstly, this information is incorrect because, I have subscribed to SMS alerts, that caution me when I go overboard. Secondly, according to the bank's policy a minimum of $500 needs to be maintained, which I have never fail to comply with. In case of doubt, please feel free to skim through my details. Lastly, I visited the bank last week and was not intimated about any unusual activities, whereas the letter mentions an overdraw of $240, which is a huge amount to spend in such a short span of time.
Therefore, I would like the bank to reverse the charges immediately, in addition to issuing an apology letter for the inconvenience caused. Such mistakes are considered highly unprofessional, yet I hope the same is not repeated in future.
I look forward to your reply.
Yours sincerely,
Mary Smith
Grammar and spelling errors:
Line 5, column 172, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'banks'' or 'bank's'?
Suggestion: banks'; bank's
...o overboard. Secondly, according to the banks policy a minimum of 00 needs to be main...
^^^^^
Line 5, column 244, Rule ID: HAVE_PART_AGREEMENT[2]
Message: Possible agreement error -- use past participle here: 'failed'.
Suggestion: failed
...ds to be maintained, which I have never fail to comply with. In case of doubt, pleas...
^^^^
Line 5, column 445, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...activities, whereas the letter mentions an overdraw of 40, which is a huge amount to spend ...
^^^^^^^^^^^
Line 7, column 229, Rule ID: IN_PAST[1]
Message: Did you mean: 'in the future'?
Suggestion: in the future
...al, yet I hope the same is not repeated in future. I look forward to your reply. Yo...
^^^^^^^^^
Transition Words or Phrases used:
first, firstly, lastly, look, regarding, second, secondly, therefore, whereas, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1013.0 937.175257732 108% => OK
No of words: 208.0 206.0 101% => OK
Chars per words: 4.87019230769 4.54256449028 107% => OK
Fourth root words length: 3.79765784423 3.78020617076 100% => OK
Word Length SD: 2.90511545743 2.54303337028 114% => OK
Unique words: 142.0 127.690721649 111% => OK
Unique words percentage: 0.682692307692 0.622605031667 110% => OK
syllable_count: 312.3 290.88556701 107% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 47.3913581616 44.8134815571 106% => OK
Chars per sentence: 77.9230769231 76.5299724578 102% => OK
Words per sentence: 16.0 16.8248392259 95% => OK
Discourse Markers: 6.92307692308 4.34317383033 159% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.308402237407 0.216113520407 143% => OK
Sentence topic coherence: 0.0928510721369 0.0766984524023 121% => OK
Sentence topic coherence SD: 0.0956405893324 0.0603063233224 159% => OK
Paragraph topic coherence: 0.144216452547 0.12726935374 113% => OK
Paragraph topic coherence SD: 0.1063744494 0.0580467560999 183% => OK
Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.67 8.71597938144 122% => OK
dale_chall_readability_score: 9.06 7.59969072165 119% => OK
difficult_words: 61.0 41.2886597938 148% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.