You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
explain the situation
describe the suitcase and its contents
say what you want the airline to do
Write at least 150 words.
Dear Sir/Madam,
I am writing to you to complain about a situation that came to light on my arrival at Sydney Airport yesterday on Flight AZ457.
It appears that my luggage has been misplaced between Fiji, where I was on holiday, and Sydney. Although I understand that luggage can be lost or re-directed, I would like to express my frustration that I was not officially informed and was left waiting at the carousel for my luggage to arrive before being informed of the loss. It took a total of three hours of waiting and filling in forms before I was able to leave the airport.
There were several items of value in the suitcase, not least a certain amount of valuable jewellery and some expensive perfume. In addition, there were clothes specifically bought for the holiday and certain souvenirs that are of sentimental value, despite being of little monetary value. I enclose a list of items lost, together with an estimate of their value, which I would like to be used as a basis for compensation.
Please contact me as soon as possible, so that we can arrange a satisfactory outcome.
My email address is: gsingh@netscape.com
Yours faithfully,
Gurjeet Singh
Transition Words or Phrases used:
if, so, well, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 986.0 937.175257732 105% => OK
No of words: 200.0 206.0 97% => OK
Chars per words: 4.93 4.54256449028 109% => OK
Fourth root words length: 3.76060309309 3.78020617076 99% => OK
Word Length SD: 2.89411471784 2.54303337028 114% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.64 0.622605031667 103% => OK
syllable_count: 309.6 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 45.3382350291 44.8134815571 101% => OK
Chars per sentence: 109.555555556 76.5299724578 143% => OK
Words per sentence: 22.2222222222 16.8248392259 132% => OK
Discourse Markers: 2.77777777778 4.34317383033 64% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0788162347305 0.216113520407 36% => OK
Sentence topic coherence: 0.02954776248 0.0766984524023 39% => OK
Sentence topic coherence SD: 0.029546000343 0.0603063233224 49% => Sentences are similar to each other.
Paragraph topic coherence: 0.0342246269058 0.12726935374 27% => OK
Paragraph topic coherence SD: 0.0414927178623 0.0580467560999 71% => OK
Essay readability:
automated_readability_index: 12.9 8.37731958763 154% => OK
flesch_reading_ease: 57.61 70.7449484536 81% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 11.61 8.71597938144 133% => OK
dale_chall_readability_score: 8.28 7.59969072165 109% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.