Dear Sir/Madam,
The reason I am writing to you is the poor quality of a toy car that I purchased from your online store. The payment reference number is 18032019/kids/toy/car/e35896. At the time of receiving the product, I checked at the packaging only but after opening up the package, I discovered that there's an issue with remote control procedure and driving direction.
The car should be supposed to go in the forward direction when I press the forward button in the remote control but it is going in the backward direction with that press. This toy was supposed to be the birthday gift to my niece which is later this week. You can imagine how much disappointing it is to discover the fault in the toy's functionality. I tried with communicating with your contact center about getting a replacement but they told me that it will take at least a week to get the replacement, which leaves me in an awkward situation because my niece's birthday is in this week only.
The ideal solution would be to provide me the replacement of the malfunctioning toy by 2 days or provide me the other model with the same price. If these two options are not viable for you, please take necessary action to refund me the $95 that I have paid so that I can buy a gift from another store.
I look forward to your kind action.
Yours faithfully,
Abed Joy
Grammar and spelling errors:
Line 3, column 290, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: there's
...ening up the package, I discovered that theres an issue with remote control procedure ...
^^^^^^
Line 5, column 330, Rule ID: POSSESIVE_APOSTROPHE[2]
Message: Possible typo: apostrophe is missing. Did you mean 'toys'' or 'toy's'?
Suggestion: toys'; toy's
...ting it is to discover the fault in the toys functionality. I tried with communicati...
^^^^
Transition Words or Phrases used:
but, if, look, so, at least
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 9.0 3.03092783505 297% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 37.0 32.9175257732 112% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 10.0 3.85567010309 259% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1111.0 937.175257732 119% => OK
No of words: 241.0 206.0 117% => OK
Chars per words: 4.60995850622 4.54256449028 101% => OK
Fourth root words length: 3.94007293032 3.78020617076 104% => OK
Word Length SD: 3.06916533121 2.54303337028 121% => OK
Unique words: 142.0 127.690721649 111% => OK
Unique words percentage: 0.589211618257 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 338.4 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 4.0 0.824742268041 485% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 64.4714043858 44.8134815571 144% => OK
Chars per sentence: 101.0 76.5299724578 132% => OK
Words per sentence: 21.9090909091 16.8248392259 130% => OK
Discourse Markers: 2.45454545455 4.34317383033 57% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.218312151599 0.216113520407 101% => OK
Sentence topic coherence: 0.0793790281911 0.0766984524023 103% => OK
Sentence topic coherence SD: 0.0751434082177 0.0603063233224 125% => OK
Paragraph topic coherence: 0.116031379022 0.12726935374 91% => OK
Paragraph topic coherence SD: 0.0779033535133 0.0580467560999 134% => OK
Essay readability:
automated_readability_index: 11.2 8.37731958763 134% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.46 8.71597938144 109% => OK
dale_chall_readability_score: 7.63 7.59969072165 100% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.