You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company.
In your letter, you should tell:
giving the details about the equipment
explain the damage
suggest what you want the manager to do
Dear Sir or Madam,
I am writing this letter to let you know that I purchased a product from your website but it was broken when I handed in it.
Firstly, I need to explain deeply in terms of the product that I bought. I ordered a laptop because my previous one did not work properly. I found that the one of your goods was the best to me because the shape of the laptop looks very nice such as 15 inches of screen and useful keypad and also the specificaions are very efficient.
I would like to describe what damage was on the laptop after receiving. When I opened a box, a plenty of scratches on the surface and some cracks on the keyboard. Morever, no battery involved even though the introduction on the website said that there is a free battery included.
I request that you need to exchange an alternative laptop. As I mentioned, it is totally damaged, so I cannot use it with the broken keypad and unclear screen. Furthermore, there is no battery to operate, so all you have to do is to improve the customer's satisfaction, please trade a clean and new one.
Your sincerely,
adsfsf
Grammar and spelling errors:
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...he specificaions are very efficient. I would like to describe what damage was ...
^
Line 9, column 246, Rule ID: POSSESIVE_APOSTROPHE[2]
Message: Possible typo: apostrophe is missing. Did you mean 'customers'' or 'customer's'?
Suggestion: customers'; customer's
...so all you have to do is to improve the customers satisfaction, please trade a clean and ...
^^^^^^^^^
Transition Words or Phrases used:
also, but, first, firstly, furthermore, if, look, so, such as, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 904.0 937.175257732 96% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 4.47524752475 4.54256449028 99% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 2.6013049744 2.54303337028 102% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.608910891089 0.622605031667 98% => OK
syllable_count: 287.1 290.88556701 99% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 46.2865669605 44.8134815571 103% => OK
Chars per sentence: 82.1818181818 76.5299724578 107% => OK
Words per sentence: 18.3636363636 16.8248392259 109% => OK
Discourse Markers: 6.45454545455 4.34317383033 149% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.179489037413 0.216113520407 83% => OK
Sentence topic coherence: 0.0589272182021 0.0766984524023 77% => OK
Sentence topic coherence SD: 0.0538440048529 0.0603063233224 89% => OK
Paragraph topic coherence: 0.103853219826 0.12726935374 82% => OK
Paragraph topic coherence SD: 0.056073054112 0.0580467560999 97% => OK
Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 8.7 8.71597938144 100% => OK
dale_chall_readability_score: 7.27 7.59969072165 96% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.