you ordered a new cheque book from your bank two weeks ago but you have received nothing.Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the m

Essay topics:

you ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear Sir or Madam,

I am writing to complain about the poor customer service that I have received from your bank lately. Despite giving a chequebook requisition almost fifteen days ago, I am yet to receive it. I have not got a proper response from the branch and I am hoping you would resolve it.

Two weeks ago I ordered a chequebook by filling out the request form when I visited the bank in person. But neither have I got the chequebook nor have received any correspondence from the bank. I urgently need the chequebook as I have a few bills that I need to pay by cheque. I maintain a checking account with your Lockshire branch and my account number is CAA-25478412354.

I am requesting a proper explanation for the delay and poor service. Please inform me how much longer I will have to wait for my chequebook. I would also like to know what action you are going to take regarding this bad service.

I have been a customer of your bank for more than fifteen years and this is the first time I have had to complain. It is very disappointing.

I look forward to hearing from you soon.

Yours sincerely,

Rocky Taylor

Votes
Average: 7.3 (1 vote)

Comments

Grammar and spelling errors:
Line 3, column 278, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...h and I am hoping you would resolve it. Two weeks ago I ordered a chequebook by ...
^^^^^
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...y account number is CAA-25478412354. I am requesting a proper explanation for ...
^

Transition Words or Phrases used:
also, but, first, if, look, regarding, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 935.0 937.175257732 100% => OK
No of words: 206.0 206.0 100% => OK
Chars per words: 4.53883495146 4.54256449028 100% => OK
Fourth root words length: 3.78849575616 3.78020617076 100% => OK
Word Length SD: 2.72311059681 2.54303337028 107% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.597087378641 0.622605031667 96% => OK
syllable_count: 285.3 290.88556701 98% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 28.2146473756 44.8134815571 63% => OK
Chars per sentence: 66.7857142857 76.5299724578 87% => OK
Words per sentence: 14.7142857143 16.8248392259 87% => OK
Discourse Markers: 2.92857142857 4.34317383033 67% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.316326412235 0.216113520407 146% => OK
Sentence topic coherence: 0.0953101039685 0.0766984524023 124% => OK
Sentence topic coherence SD: 0.0622885152694 0.0603063233224 103% => OK
Paragraph topic coherence: 0.163594429587 0.12726935374 129% => OK
Paragraph topic coherence SD: 0.029898452299 0.0580467560999 52% => OK

Essay readability:
automated_readability_index: 7.3 8.37731958763 87% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.46 8.71597938144 97% => OK
dale_chall_readability_score: 7.01 7.59969072165 92% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.