You recently bought a new computer for your flat but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter
• describe the problem with the computer
• explain what happened when you phoned the shop
• say what you would like the manager to do.
Dear Sir or Madam,
I am writing to express regret for purchasing a desktop computer from your store for my apartment. It was working when your service team first installed it but the trouble started from yesterday. I made several phone calls to your store’s customer service to lodge a complaint but, your staff’s response was inappropriate.
Let me explain the situation in more detail. My computer started to overheat and the screen has started flickering. Moreover, it is shutting down by itself. I made several calls to your customer service department to send a technician urgently to resolve the issue but, they responded saying that I should bring the computer to the outlet for inspection.
I would request you to arrange for replacement as my computer is still under warranty or refund my money.
I hope to hearing from you soon and resolve this matter in my favor.
Yours Sincerely
John Smithson
Grammar and spelling errors:
Line 1, column 19, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, I am writing to express regret for purch...
^^^^^
Line 8, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ll under warranty or refund my money. I hope to hearing from you soon and resol...
^
Transition Words or Phrases used:
but, first, moreover, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 783.0 937.175257732 84% => OK
No of words: 153.0 206.0 74% => More content wanted.
Chars per words: 5.11764705882 4.54256449028 113% => OK
Fourth root words length: 3.51700396316 3.78020617076 93% => OK
Word Length SD: 2.81193151801 2.54303337028 111% => OK
Unique words: 98.0 127.690721649 77% => More unique words wanted.
Unique words percentage: 0.640522875817 0.622605031667 103% => OK
syllable_count: 231.3 290.88556701 80% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 48.8693155262 44.8134815571 109% => OK
Chars per sentence: 78.3 76.5299724578 102% => OK
Words per sentence: 15.3 16.8248392259 91% => OK
Discourse Markers: 3.1 4.34317383033 71% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.236176840117 0.216113520407 109% => OK
Sentence topic coherence: 0.0816380519431 0.0766984524023 106% => OK
Sentence topic coherence SD: 0.0422108675382 0.0603063233224 70% => OK
Paragraph topic coherence: 0.12492840397 0.12726935374 98% => OK
Paragraph topic coherence SD: 0.049933090773 0.0580467560999 86% => OK
Essay readability:
automated_readability_index: 10.3 8.37731958763 123% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 11.82 8.71597938144 136% => OK
dale_chall_readability_score: 8.3 7.59969072165 109% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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More content wanted.
Rates: 61.797752809 out of 100
Scores by essay e-grader: 5.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.