You recently bought a piece of equipment for your kitchen, but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter
• Describe the problem with the equipment
• Explain what happened when you phone the shop
• Say what you would like the manager to do.
Dear Sir/Madam,
I am writing to complain about the stove that I bought from your shop and the poor service that I received afterward. I would like to either get a reimbursement or replacement of that stove.
I made a purchase on Sunday, August 12th,2019. Since the equipment was bought, it has never worked. Reason justifying its faulty condition is that being not able to produce fire. In addition, upon switching in on, it basically does nothing. Provided this case, there potentially could be two issues. Either, the nozzle is not allowing sufficient gas to pass or, friction is not enough to produce the fire.
I called your shop a week ago and explained the problem in detail. I was promised for a consultant visit to verify the complaint, but still, none of your shop representatives have visited my house, which is quite dissatisfying. Since the product is still under warranty, I demand a replacement for it, and if it is not possible due to any condition in the contract, then I would like to get a complete refund.
Please look into this issue at your earliest. I look forward to hearing from you soon.
Yours faithfully,
Tom
Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...rsement or replacement of that stove. I made a purchase on Sunday, August 12th,...
^
Transition Words or Phrases used:
but, if, look, so, still, then, as to, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 952.0 937.175257732 102% => OK
No of words: 198.0 206.0 96% => OK
Chars per words: 4.80808080808 4.54256449028 106% => OK
Fourth root words length: 3.75116612262 3.78020617076 99% => OK
Word Length SD: 2.82678531784 2.54303337028 111% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.661616161616 0.622605031667 106% => OK
syllable_count: 288.0 290.88556701 99% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 45.8052666075 44.8134815571 102% => OK
Chars per sentence: 68.0 76.5299724578 89% => OK
Words per sentence: 14.1428571429 16.8248392259 84% => OK
Discourse Markers: 3.57142857143 4.34317383033 82% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.197958907487 0.216113520407 92% => OK
Sentence topic coherence: 0.0595139228296 0.0766984524023 78% => OK
Sentence topic coherence SD: 0.0637170968069 0.0603063233224 106% => OK
Paragraph topic coherence: 0.0988847253115 0.12726935374 78% => OK
Paragraph topic coherence SD: 0.0368339139895 0.0580467560999 63% => OK
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 10.03 8.71597938144 115% => OK
dale_chall_readability_score: 8.0 7.59969072165 105% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 5.5 8.62886597938 64% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.