You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received.
Write a letter to the store manager. In the letter:
describe the situation
explain why you are dissatisfied
say what you want the manager to do
Dear Sir/Madam,
I am writing to express my dissatisfaction for the services provided at your Jumeirah store.
A few days ago, my computer had crashed due to a virus which was transmitted through my friends USB. However, I immediately visited your store to make sure the data is not lost and prompt action is taken to secure the computer from getting malicious.
Unfortunately, when I visited your store the customer service professional was not available and upon my request they had assigned me to another account manager. But he was obnoxious and also did not have thorough knowledge about the product. As a consequence, my computer data has been lost permanently which consisted some official documents and highly important files of my financials.
This is frustrating as well as a daunting experience. I will appreciate if you could closely look into the matter and take stern action against such incapable employees. Also, I will expect a full refund as the service was not upto the mark and I had to face many problems due to it.
I look forward to seeing your positive response.
Regards,
Jessica Ayri
Transition Words or Phrases used:
also, but, however, if, look, so, well, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 945.0 937.175257732 101% => OK
No of words: 187.0 206.0 91% => More content wanted.
Chars per words: 5.05347593583 4.54256449028 111% => OK
Fourth root words length: 3.69794460899 3.78020617076 98% => OK
Word Length SD: 2.88854216295 2.54303337028 114% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.668449197861 0.622605031667 107% => OK
syllable_count: 294.3 290.88556701 101% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 42.7021202563 44.8134815571 95% => OK
Chars per sentence: 85.9090909091 76.5299724578 112% => OK
Words per sentence: 17.0 16.8248392259 101% => OK
Discourse Markers: 4.54545454545 4.34317383033 105% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.171675484337 0.216113520407 79% => OK
Sentence topic coherence: 0.0499941596718 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.041474833546 0.0603063233224 69% => OK
Paragraph topic coherence: 0.0833707314611 0.12726935374 66% => OK
Paragraph topic coherence SD: 0.0298469695809 0.0580467560999 51% => OK
Essay readability:
automated_readability_index: 10.9 8.37731958763 130% => OK
flesch_reading_ease: 54.22 70.7449484536 77% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 11.71 8.71597938144 134% => OK
dale_chall_readability_score: 8.87 7.59969072165 117% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.