You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment. In your letter
describe the problem with the equipment
explain how this problem is affecting your work
say what you want the shop or company to do
Dear Sir or Madam,
I am writing to address the issues of a printer that I bought from you 2 days ago on 25th August 2019.
The printing machine is malfunctioning that most of the time the paper was jammed and hence the ink was blurred. I have read the user manual carefully and tried to use different papers, but the problem could not be resolved. There was also a strange noise from the printer and sometimes the error sign flashed endlessly.
It has seriously impacted my work as a freelance poster designer because I need to distribute the hard-copies of the designs to my customers. Without the printer, I need to drive an hour to the town and wait another hour for the printing in the closest stationery shop which is obviously inconvenient. Not to mention I have some urgent orders recently and I will meet my clients this weekend.
Since this is a newly purchased item, the warranty is still valid and I can request for a free maintenance. However, due to the urgency, it is appreciated if you could arrange a replacement with the shop in ABC Town, Canada. I can drive to the shop and return the machine later today or tomorrow.
I look forward to your positive reply.
Yours sincerely,
Cara Chan
Transition Words or Phrases used:
also, but, hence, however, if, look, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 7.0 4.92783505155 142% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1021.0 937.175257732 109% => OK
No of words: 217.0 206.0 105% => OK
Chars per words: 4.70506912442 4.54256449028 104% => OK
Fourth root words length: 3.8380880478 3.78020617076 102% => OK
Word Length SD: 2.64148976877 2.54303337028 104% => OK
Unique words: 139.0 127.690721649 109% => OK
Unique words percentage: 0.640552995392 0.622605031667 103% => OK
syllable_count: 307.8 290.88556701 106% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 36.9673279171 44.8134815571 82% => OK
Chars per sentence: 85.0833333333 76.5299724578 111% => OK
Words per sentence: 18.0833333333 16.8248392259 107% => OK
Discourse Markers: 3.83333333333 4.34317383033 88% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.182349940314 0.216113520407 84% => OK
Sentence topic coherence: 0.0566038261954 0.0766984524023 74% => OK
Sentence topic coherence SD: 0.0439350053092 0.0603063233224 73% => OK
Paragraph topic coherence: 0.0759003863219 0.12726935374 60% => OK
Paragraph topic coherence SD: 0.0266453174589 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 8.46 7.59969072165 111% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.