The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The Happy Pancake Restaurant business manager stated that the replacement of butter by changing it to margarine didn’t affect the restaurant business. The manager have vome to this conclusion based on low amount of complain after this applied in the Happy restaurant. However, before this conclusion can be properly evaluated, there are three answer must be to answered.
First of all, the costumer the one that complain might not the one that is unhappy with the change. It is possible that costumer that costumers are unhappy even though they didn’t complaint. Most costumers nowadays won’t be complaining when the food is not on their liking, but they will just not be coming again to the restaurant. Further, there are possibility that people don’t complain the change from butter to margarine because they are new to the restaurant and they won’t complain due to the change of butter to margarine as they never tasted the butter of the restaurant. If one of these scenario is true, then the original statement will be significantly weaker.
Secondly, the costumers might be able to distinguish between butter and margarine even when they didn’t complain about it. Rather than complaining, the costumer might just ask for butter from other servers and assume that the server can’t distinguish butter and margarine. The costumer might also just don’t complain because they thought that the margarine might be recommended by the chef for the menu If the above is true, the argument does not hold water.
Lastly, the author assume people that didn’t complain feels similar taste between margarine and butter. The conversion from margarine to butter might cause some consumer to stop coming to the restaurant as they don’t like the margarine, but also might attract new costumer that prefer margarine over butter. This low complain rate might be cause by people that prefer butter over margarine stop coming to the restaurant and cause the survey to have only 2% complain due to it. If this is true, this will weaken the statement greatly.
In conclusion, the argument, as it stands now is extremely flawed because of the reliance of several unwarranted assumptions. If the author able to make sure that all the assumptions above is true and offer more evidence, then it might possible that the change from butter to margarine might not affect the costumers of the Happy restaurants.
Comments
Essay evaluation report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 17 15
No. of Words: 403 350
No. of Characters: 1951 1500
No. of Different Words: 155 200
Fourth Root of Number of Words: 4.48 4.7
Average Word Length: 4.841 4.6
Word Length SD: 2.52 2.4
No. of Words greater than 5 chars: 140 100
No. of Words greater than 6 chars: 94 80
No. of Words greater than 7 chars: 75 40
No. of Words greater than 8 chars: 45 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 23.706 21.0
Sentence Length SD: 9.131 7.5
Use of Discourse Markers (%): 0.647 0.12
Sentence-Text Coherence: 0.359 0.35
Sentence-Para Coherence: 0.585 0.50
Sentence-Sentence Coherence: 0.105 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 1, column 349, Rule ID: THERE_RE_MANY[3]
Message: Possible agreement error. Did you mean 'answers'?
Suggestion: answers
... be properly evaluated, there are three answer must be to answered. First of all,...
^^^^^^
Line 1, column 349, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'answer' seems to be countable, so consider using: 'answers'.
Suggestion: answers
... be properly evaluated, there are three answer must be to answered. First of all,...
^^^^^^
Line 5, column 612, Rule ID: THIS_NNS[2]
Message: Did you mean 'this scenario' or 'these scenarios'?
Suggestion: this scenario; these scenarios
...the butter of the restaurant. If one of these scenario is true, then the original statement wi...
^^^^^^^^^^^^^^
Line 13, column 348, Rule ID: BE_CAUSE[1]
Message: Did you mean 'because'?
Suggestion: because
...er butter. This low complain rate might be cause by people that prefer butter over marga...
^^^^^^^^
Transition Words or Phrases used:
also, but, first, however, if, lastly, second, secondly, so, then, in conclusion, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 20.0 19.6327345309 102% => OK
Auxiliary verbs: 16.0 12.9520958084 124% => OK
Conjunction : 9.0 11.1786427146 81% => OK
Relative clauses : 15.0 13.6137724551 110% => OK
Pronoun: 35.0 28.8173652695 121% => Less pronouns wanted
Preposition: 48.0 55.5748502994 86% => OK
Nominalization: 7.0 16.3942115768 43% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 2063.0 2260.96107784 91% => OK
No of words: 394.0 441.139720559 89% => More content wanted.
Chars per words: 5.23604060914 5.12650576532 102% => OK
Fourth root words length: 4.45527027702 4.56307096286 98% => OK
Word Length SD: 2.70313981867 2.78398813304 97% => OK
Unique words: 163.0 204.123752495 80% => More unique words wanted.
Unique words percentage: 0.413705583756 0.468620217663 88% => More unique words wanted or less content wanted.
syllable_count: 628.2 705.55239521 89% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 3.0 4.96107784431 60% => OK
Article: 10.0 8.76447105788 114% => OK
Subordination: 5.0 2.70958083832 185% => OK
Conjunction: 2.0 1.67365269461 119% => OK
Preposition: 2.0 4.22255489022 47% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 17.0 19.7664670659 86% => OK
Sentence length: 23.0 22.8473053892 101% => OK
Sentence length SD: 51.2151983282 57.8364921388 89% => OK
Chars per sentence: 121.352941176 119.503703932 102% => OK
Words per sentence: 23.1764705882 23.324526521 99% => OK
Discourse Markers: 5.52941176471 5.70786347227 97% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 4.0 5.25449101796 76% => OK
Sentences with positive sentiment : 5.0 8.20758483034 61% => OK
Sentences with negative sentiment : 10.0 6.88822355289 145% => OK
Sentences with neutral sentiment: 2.0 4.67664670659 43% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.166768714896 0.218282227539 76% => OK
Sentence topic coherence: 0.0673257107 0.0743258471296 91% => OK
Sentence topic coherence SD: 0.0740131523969 0.0701772020484 105% => OK
Paragraph topic coherence: 0.11930057572 0.128457276422 93% => OK
Paragraph topic coherence SD: 0.0780130328989 0.0628817314937 124% => OK
Essay readability:
automated_readability_index: 14.8 14.3799401198 103% => OK
flesch_reading_ease: 48.13 48.3550499002 100% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 12.3 12.197005988 101% => OK
coleman_liau_index: 13.41 12.5979740519 106% => OK
dale_chall_readability_score: 7.54 8.32208582834 91% => OK
difficult_words: 69.0 98.500998004 70% => More difficult words wanted.
linsear_write_formula: 7.5 12.3882235529 61% => OK
gunning_fog: 11.2 11.1389221557 101% => OK
text_standard: 8.0 11.9071856287 67% => The average readability is low. Need to imporve the language.
What are above readability scores?
---------------------
Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.