Butter has now been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. Only about 2 percent of customers have complained, indicating that 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who still ask for butter do not complain when they are given margarine instead. Clearly, either these customers cannot distinguish margarine from butter, or they use the term "butter" to refer to either butter or margarine. Thus, to avoid the expense of purchasing butter, the Happy Pancake House should extend this cost-saving change to its restaurants in the southeast and northeast as well.
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
In the memorandum, author tells that throughout the southwestern United States Happy Pancake House have replaced butter with margarine still customers have very less impact. He further try to explain it with certain observations. Finally, he concludes that either customers cannot distinguish between butter and margarine or they use the term 'butter' to refer to butter or margarine. These seems to be logical firstly but as we give a close look we can point out certain alternative explanations.
Author makes a vague conclusion that customers are not complaining which means the replacement has little impact on customer. There may be a situation in which customer may not even make order for butter. They may have made a complaint but it has been misplaced. They may be thinking of giving second chance to restaurants to improve there behavior of manipulating customers. Due to such alternative possibilities, we cannot directly relate complaining action to impact on customer.
Furthermore, author states that recently butter is replaced with margarine throughout southwest United States restaurants. But he has not specified accurate time of replacement. This may give rise to possibility that he has been talking about a situation long long ago. He also says about replacement in southwest United States, but has not specified how many restaurants are in southwest United States? what about restaurants in other parts of United States? Are the explanations given only about southwest United States? Thus, the given statements are full of questionable arguments.
Moreover, author talks about an example that 98 people out of 100 are happy with the change. This gives rise to several alternative possibilities. Whether these 100 people have purchased butter? Are these sample population from only southwest United States? Is the sample size used for survey enough? Is adequate feedback taken from customers? Such questions brings us to such state were we will not be able to accept the above claim.
Therefore, due to vague conclusion, inaccurate information and generalizing results are not at state of accepting authors claim that either customers cannot distinguish between butter and margarine or they use the term 'butter' to refer to butter or margarine.
Comments
e-rater score report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 12 2
No. of Spelling Errors: 1 2
No. of Sentences: 23 15
No. of Words: 355 350
No. of Characters: 1871 1500
No. of Different Words: 180 200
Fourth Root of Number of Words: 4.341 4.7
Average Word Length: 5.27 4.6
Word Length SD: 2.815 2.4
No. of Words greater than 5 chars: 145 100
No. of Words greater than 6 chars: 93 80
No. of Words greater than 7 chars: 76 40
No. of Words greater than 8 chars: 63 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 15.435 21.0
Sentence Length SD: 8.059 7.5
Use of Discourse Markers (%): 0.565 0.12
Sentence-Text Coherence: 0.283 0.35
Sentence-Para Coherence: 0.283 0.50
Sentence-Sentence Coherence: 0.133 0.07
Number of Paragraphs: 1 5
Grammar and spelling errors:
Line 1, column 186, Rule ID: HE_VERB_AGR[3]
Message: The pronoun 'He' must be used with a third-person verb: 'tries'.
Suggestion: tries
...omers have very less impact. He further try to explain it with certain observations...
^^^
Line 3, column 255, Rule ID: ENGLISH_WORD_REPEAT_RULE
Message: Possible typo: you repeated a word
Suggestion: long
...t he has been talking about a situation long long ago. He also says about replacement in ...
^^^^^^^^^
Line 3, column 404, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: What
...aurants are in southwest United States? what about restaurants in other parts of Uni...
^^^^
Line 4, column 359, Rule ID: AGREEMENT_SENT_START[1]
Message: You should probably use 'bring'.
Suggestion: bring
...ck taken from customers? Such questions brings us to such state were we will not be ab...
^^^^^^
Transition Words or Phrases used:
also, but, finally, first, firstly, furthermore, if, look, may, moreover, second, so, still, therefore, thus, talking about
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 17.0 19.6327345309 87% => OK
Auxiliary verbs: 10.0 12.9520958084 77% => OK
Conjunction : 11.0 11.1786427146 98% => OK
Relative clauses : 9.0 13.6137724551 66% => More relative clauses wanted.
Pronoun: 28.0 28.8173652695 97% => OK
Preposition: 47.0 55.5748502994 85% => OK
Nominalization: 7.0 16.3942115768 43% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1914.0 2260.96107784 85% => OK
No of words: 355.0 441.139720559 80% => More content wanted.
Chars per words: 5.39154929577 5.12650576532 105% => OK
Fourth root words length: 4.34067318298 4.56307096286 95% => OK
Word Length SD: 2.92349585434 2.78398813304 105% => OK
Unique words: 182.0 204.123752495 89% => More unique words wanted.
Unique words percentage: 0.512676056338 0.468620217663 109% => OK
syllable_count: 605.7 705.55239521 86% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 4.96107784431 181% => OK
Article: 1.0 8.76447105788 11% => OK
Subordination: 0.0 2.70958083832 0% => More adverbial clause wanted.
Conjunction: 2.0 1.67365269461 119% => OK
Preposition: 1.0 4.22255489022 24% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 24.0 19.7664670659 121% => OK
Sentence length: 14.0 22.8473053892 61% => The Avg. Sentence Length is relatively short.
Sentence length SD: 49.6683270136 57.8364921388 86% => OK
Chars per sentence: 79.75 119.503703932 67% => OK
Words per sentence: 14.7916666667 23.324526521 63% => OK
Discourse Markers: 5.125 5.70786347227 90% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 4.0 5.25449101796 76% => OK
Sentences with positive sentiment : 15.0 8.20758483034 183% => OK
Sentences with negative sentiment : 2.0 6.88822355289 29% => More negative sentences wanted.
Sentences with neutral sentiment: 7.0 4.67664670659 150% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.370213826633 0.218282227539 170% => OK
Sentence topic coherence: 0.0964553492646 0.0743258471296 130% => OK
Sentence topic coherence SD: 0.0968619272189 0.0701772020484 138% => OK
Paragraph topic coherence: 0.189661515566 0.128457276422 148% => OK
Paragraph topic coherence SD: 0.0738057936754 0.0628817314937 117% => OK
Essay readability:
automated_readability_index: 11.4 14.3799401198 79% => Automated_readability_index is low.
flesch_reading_ease: 48.81 48.3550499002 101% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 9.9 12.197005988 81% => OK
coleman_liau_index: 13.39 12.5979740519 106% => OK
dale_chall_readability_score: 7.84 8.32208582834 94% => OK
difficult_words: 79.0 98.500998004 80% => More difficult words wanted.
linsear_write_formula: 8.0 12.3882235529 65% => OK
gunning_fog: 7.6 11.1389221557 68% => OK
text_standard: 8.0 11.9071856287 67% => The average readability is low. Need to imporve the language.
What are above readability scores?
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Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.