there have been several complaints about the reception area where visitors to your company arrive. your manager has asked you to suggest how the reception area could be improved.
write a letter to your manager. in your letter
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Dear Mr. James,
As you know, we have received some negative massages from our customers about the reception area, therefore, I am writing to bring to your attention this matter and provide some solutions.
Most of the objections were about the cramped space, insufficient numbers of staff and inappropriate signpost which showed rooms.
In my point of view reception area as the representation of total company is the first and sometimes the only section of company which is visiting by clients so it should be able to attract their attention and answer all of their needs.
I would like to suggest that you can add the unused space, which is using as patio now, to the reception area and provide some visual specifications by pictures, houseplants and specially, functional boards. Adding more space enables us to have more personnel who can answer the clients. Teaching customer relationship principles can also improve our relation to customers.
On behalf of all of my colleagues, I would like to thank you for your attention to our opinions and ideas.
Your faithfully,
Minoo Zafaryan
Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Mr. James, As you know, we have received some negat...
^^^^^^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...is matter and provide some solutions. Most of the objections were about the cr...
^^^^
Line 25, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...inions and ideas. Your faithfully, Minoo Zafaryan
^^^^^^^
Transition Words or Phrases used:
also, first, if, so, therefore, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 21.0 32.9175257732 64% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 9.0 3.85567010309 233% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 947.0 937.175257732 101% => OK
No of words: 180.0 206.0 87% => More content wanted.
Chars per words: 5.26111111111 4.54256449028 116% => OK
Fourth root words length: 3.66284150148 3.78020617076 97% => OK
Word Length SD: 2.83711621106 2.54303337028 112% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.638888888889 0.622605031667 103% => OK
syllable_count: 280.8 290.88556701 97% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 68.1146781171 44.8134815571 152% => OK
Chars per sentence: 118.375 76.5299724578 155% => OK
Words per sentence: 22.5 16.8248392259 134% => OK
Discourse Markers: 5.0 4.34317383033 115% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.22082957631 0.216113520407 102% => OK
Sentence topic coherence: 0.0876845619845 0.0766984524023 114% => OK
Sentence topic coherence SD: 0.0659150462476 0.0603063233224 109% => OK
Paragraph topic coherence: 0.100829005783 0.12726935374 79% => OK
Paragraph topic coherence SD: 0.0606785065347 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 14.6 8.37731958763 174% => OK
flesch_reading_ease: 49.15 70.7449484536 69% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 11.9 7.45979381443 160% => OK
coleman_liau_index: 13.52 8.71597938144 155% => OK
dale_chall_readability_score: 8.94 7.59969072165 118% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 14.0 8.15463917526 172% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.