There have been several complaints abut reception where visitors of your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Describe the complaints that have been made
Say why the reception area is important
Suggest how reception area could be improved
Dear Mr. Johns,
I am writing to you to propose some advises regarding the reception area that you required me to come up with last week.
Some customers have been complaining about an absence of our receptionist upon their arrival. Therefore, they cannot obtain the information they need such as the location of the sales department, or working hours of a show room where products are exhibited. They had to wait for someone to assist them for a substantial amount of time. Moreover, some clients have difficulties to find the reception desk in the corner of the hall, they often head to the security instead to inquire information.
I believe a reception is the “face of the company”. It’s indispensible to create the positive first impression to customers to make them loyal and willing to cooperate with us. The current situation with reception area does not seem to attain this goal.
So I would like to suggest how the reception area can be enhanced. First of all, we need to imply strict rules on receptionist’s presence at the work place to ensure customers receive the assistance when they enter the building. Secondly, we need to locate the reception desk in the center of the hall right in front of the entrance, so visitors will not have any difficulties to find it.
If you have further questions, I will be willing to answer.
Yours sincerely,
Jane Brown. Senior sales assistant.
| Post date | Users | Rates | Link to Content |
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| 2020-01-12 | kajal juneja | 73 | view |
| 2020-01-11 | Harsimran0814 | 78 | view |
| 2020-01-04 | abcd1234 | 73 | view |
| 2019-12-26 | ieltsgttesttaker | 73 | view |
| 2019-12-26 | Sogol | 78 | view |
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Grammar and spelling errors:
Line 3, column 45, Rule ID: ADVISE_VBG[1]
Message: Verbs 'advise' and 'remind' are used with infinitive: 'to regard'.
Suggestion: to regard
... writing to you to propose some advises regarding the reception area that you required me...
^^^^^^^^^
Line 4, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ired me to come up with last week. Some customers have been complaining about an...
^^
Line 6, column 29, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...rmation. I believe a reception is the 'face of the company'. It&apos...
^^
Line 8, column 45, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... would like to suggest how the reception area can be enhanced. First of all, we n...
^^
Line 8, column 182, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ce at the work place to ensure customers receive the assistance when they enter t...
^^
Transition Words or Phrases used:
first, if, moreover, regarding, second, secondly, so, therefore, such as, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 8.0 4.92783505155 162% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 40.0 26.3917525773 152% => OK
Nominalization: 15.0 3.85567010309 389% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1191.0 937.175257732 127% => OK
No of words: 239.0 206.0 116% => OK
Chars per words: 4.98326359833 4.54256449028 110% => OK
Fourth root words length: 3.93187294222 3.78020617076 104% => OK
Word Length SD: 2.93098548846 2.54303337028 115% => OK
Unique words: 150.0 127.690721649 117% => OK
Unique words percentage: 0.627615062762 0.622605031667 101% => OK
syllable_count: 366.3 290.88556701 126% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 49.2730832676 44.8134815571 110% => OK
Chars per sentence: 85.0714285714 76.5299724578 111% => OK
Words per sentence: 17.0714285714 16.8248392259 101% => OK
Discourse Markers: 6.14285714286 4.34317383033 141% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.24652124361 0.216113520407 114% => OK
Sentence topic coherence: 0.0799608673141 0.0766984524023 104% => OK
Sentence topic coherence SD: 0.0669203179339 0.0603063233224 111% => OK
Paragraph topic coherence: 0.103155307972 0.12726935374 81% => OK
Paragraph topic coherence SD: 0.0509661375981 0.0580467560999 88% => OK
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 11.31 8.71597938144 130% => OK
dale_chall_readability_score: 8.11 7.59969072165 107% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.