You bought a TV a week ago when you go home, you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
1. Introduce yourself
2. Explain the problem
3. And state what action you would like from the company
Dear Sir/Madame,
First of all let me introduce myself. My name is Yan Aye and I have purchased a television from your good company one week ago. This letter is to complain the faulty product that I bought and express my disappointment on the customer service.
There is colour deviation of the purchased television after three days of usage which shows red colour as pink. Sometimes, dead pixels can be found on the screen. I did call customer service to seek for advice on the defective television but unfortunately, no support has been received since then.
Despite of amazing marketing and sale service, post purchased service of the company is disappointing. Since the product is still under warranty period, one for one unit replacement is expected. Otherwise, I would like to receive an explanation and action plan on how you can fix this television.
I am looking forward to hearing you and hope you can come back with a solution.
Yours Sincerely,
Mr. Yan Aye
Transition Words or Phrases used:
but, first, look, so, still, then, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 17.0 32.9175257732 52% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 823.0 937.175257732 88% => OK
No of words: 165.0 206.0 80% => More content wanted.
Chars per words: 4.98787878788 4.54256449028 110% => OK
Fourth root words length: 3.58402463422 3.78020617076 95% => OK
Word Length SD: 2.84967093295 2.54303337028 112% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.690909090909 0.622605031667 111% => OK
syllable_count: 258.3 290.88556701 89% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 29.6218592505 44.8134815571 66% => OK
Chars per sentence: 74.8181818182 76.5299724578 98% => OK
Words per sentence: 15.0 16.8248392259 89% => OK
Discourse Markers: 4.27272727273 4.34317383033 98% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.217550897643 0.216113520407 101% => OK
Sentence topic coherence: 0.0654528445401 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0656963093086 0.0603063233224 109% => OK
Paragraph topic coherence: 0.126400071282 0.12726935374 99% => OK
Paragraph topic coherence SD: 0.0607088088743 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 56.25 70.7449484536 80% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.07 8.71597938144 127% => OK
dale_chall_readability_score: 8.11 7.59969072165 107% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 7.0 8.62886597938 81% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.