You have received a bill from a mobile phone company for international call charges relating to a time when you did not use your phone for international call. Write a letter to company
Complaining about this
Giving your reasons
Asking for bill to be changed
Dear company,
I am writing to bring to your attention of an incorrect bill charge for telephone number 0123, amount of 300$. I have scanned through the detailed list and found that most of the fees were attributed to international phone calls which I suppose I did not make.
I have been your customer for 10 years and feel totally satisfied with the services you offer. Telecommunication fees are paid on a monthly basis, mostly for 3G data, as I use another line to make phone calls. Yesterday when I received the invoice, I was surprised that there were some international calls to anonymous people. This caused such a high, unusual cost.
I tried to reach the hotline but no one answered. The amount was directly debited to registered bank account hence I would like to claim for the false calls I was charged. Please have someone review call logs, and make proper refund to my account.
Thanks and look forward to hearing from you soon.
Best regards,
Mai
Grammar and spelling errors:
Line 5, column 106, Rule ID: CURRENCY[1]
Message: The currency mark is usually put at the beginning of the number: '$300'.
Suggestion: $300
...ge for telephone number 0123, amount of 300$. I have scanned through the detailed li...
^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ls which I suppose I did not make. I have been your customer for 10 years an...
^
Transition Words or Phrases used:
but, hence, look, so, i suppose
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 19.0 32.9175257732 58% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 818.0 937.175257732 87% => OK
No of words: 169.0 206.0 82% => More content wanted.
Chars per words: 4.84023668639 4.54256449028 107% => OK
Fourth root words length: 3.60555127546 3.78020617076 95% => OK
Word Length SD: 2.58783584612 2.54303337028 102% => OK
Unique words: 120.0 127.690721649 94% => More unique words wanted.
Unique words percentage: 0.710059171598 0.622605031667 114% => OK
syllable_count: 245.7 290.88556701 84% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 40.9418051014 44.8134815571 91% => OK
Chars per sentence: 74.3636363636 76.5299724578 97% => OK
Words per sentence: 15.3636363636 16.8248392259 91% => OK
Discourse Markers: 2.81818181818 4.34317383033 65% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.349865342823 0.216113520407 162% => OK
Sentence topic coherence: 0.0935593866983 0.0766984524023 122% => OK
Sentence topic coherence SD: 0.0669168200824 0.0603063233224 111% => OK
Paragraph topic coherence: 0.181249448142 0.12726935374 142% => OK
Paragraph topic coherence SD: 0.0873335750379 0.0580467560999 150% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.2 8.71597938144 117% => OK
dale_chall_readability_score: 7.28 7.59969072165 96% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.