You recently bought a piece of equipment for your kitchen, but it did not work. You
phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
• describe the problem with the equipment
• explain what happened when you phoned the shop
• say what you would like the manager to do.
Dear Sir,
I am writing this letter to complain you about the recent purchase of Food Processor I have made at your Electronic equipment store in Hyderabad.
My name is Janney and I have bought a Food Processor in your shop two weeks ago. It is a brand-new product with a stylish look which impressed me after searching a humongous variety in your store. After a week’s use the processor is not functioning properly and emitting burnt smell while chopping large chunks of vegetables.
I have called to your customer support last week and filed a complaint on this issue, but I did not receive any response from them. Moreover, when I called them back after a couple of days they responded very recklessly.
So, I suggest you hire responsible staff who can investigate the customers concerns and give a reasonable solution at the earliest. In addition, I request you to take the responsibility of assigning an engineer to repair the equipment or to replace the product as soon as possible.
Please respond at the earliest convenience.
Yours Faithfully
Janney
Transition Words or Phrases used:
but, look, moreover, so, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 904.0 937.175257732 96% => OK
No of words: 180.0 206.0 87% => More content wanted.
Chars per words: 5.02222222222 4.54256449028 111% => OK
Fourth root words length: 3.66284150148 3.78020617076 97% => OK
Word Length SD: 2.8976150261 2.54303337028 114% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.683333333333 0.622605031667 110% => OK
syllable_count: 277.2 290.88556701 95% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 42.5346917233 44.8134815571 95% => OK
Chars per sentence: 90.4 76.5299724578 118% => OK
Words per sentence: 18.0 16.8248392259 107% => OK
Discourse Markers: 4.3 4.34317383033 99% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.194669575892 0.216113520407 90% => OK
Sentence topic coherence: 0.0690722934254 0.0766984524023 90% => OK
Sentence topic coherence SD: 0.0550816025809 0.0603063233224 91% => OK
Paragraph topic coherence: 0.0872472852992 0.12726935374 69% => OK
Paragraph topic coherence SD: 0.0629872198159 0.0580467560999 109% => OK
Essay readability:
automated_readability_index: 11.2 8.37731958763 134% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.54 8.71597938144 132% => OK
dale_chall_readability_score: 9.0 7.59969072165 118% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.