You recently bought a piece of equipment for your kitchen but it did not work. You
phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do.
Dear Sir,
I am writing to express my dissatisfaction with your product and customer care services. Please allow me to elaborate on my situation in more detail.
A week ago, I purchased a chopper blender machine model number YT334 from your Down Town outlet. I installed it in my kitchen when I switched on the button, the blades were not working properly due to some technical glitch which I was unable to understand.
Immediately, I called your customer care department; talked to a supervisor. He assured me that we will get back to you soon, replace it with the fresh piece but 3 days have been passed and no hearing from your department.
I would like you to <span class="hiddenSuggestion" pre="to "></span>refund the recent purchase I have made from your company. I understand from your website the I am privileged to get a refund for faulty equipment. I hope you can empathize my situation.
Looking forward to hearing from you soon.
Yours sincerely,
Maryam Khan
Grammar and spelling errors:
Line 8, column 177, Rule ID: DT_PRP[1]
Message: Possible typo. Did you mean 'the' or 'I'?
Suggestion: the; I
...company. I understand from your website the I am privileged to get a refund for fault...
^^^^^
Line 8, column 235, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...d to get a refund for faulty equipment. I hope you can empathize my situation. ...
^
Transition Words or Phrases used:
but, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 848.0 937.175257732 90% => OK
No of words: 165.0 206.0 80% => More content wanted.
Chars per words: 5.13939393939 4.54256449028 113% => OK
Fourth root words length: 3.58402463422 3.78020617076 95% => OK
Word Length SD: 3.80179262729 2.54303337028 149% => OK
Unique words: 113.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.684848484848 0.622605031667 110% => OK
syllable_count: 255.6 290.88556701 88% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 43.3221642737 44.8134815571 97% => OK
Chars per sentence: 77.0909090909 76.5299724578 101% => OK
Words per sentence: 15.0 16.8248392259 89% => OK
Discourse Markers: 1.18181818182 4.34317383033 27% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.188841513398 0.216113520407 87% => OK
Sentence topic coherence: 0.0685237432067 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.0301745500007 0.0603063233224 50% => OK
Paragraph topic coherence: 0.0924638264559 0.12726935374 73% => OK
Paragraph topic coherence SD: 0.0299306589012 0.0580467560999 52% => OK
Essay readability:
automated_readability_index: 10.3 8.37731958763 123% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 11.94 8.71597938144 137% => OK
dale_chall_readability_score: 8.88 7.59969072165 117% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.