You have lost something on a bus and called customer service to get help You weren t happy with their response Write a letter to the bus company manager In your letter you should describe the item you lost explain why you weren t happy with the customer s

Essay topics:

You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.

In your letter, you should:

describe the item you lost

explain why you weren't happy with the customer service

say what action you would like the company to take.

Dear Sir or Madam,
I am writing to enquire about the valuable item which I have lost while traveling from Delhi to Mumbai by one of your charter buses on 25th June. Even though I phoned customer service of your company to discuss it, I have not satisfied with the response received.

The item in the question was my Rolex Submariner Dive watch, which I purchased from a Rolex outlet in Delhi during my stay there. It has a stainless-steel bracelet and a black bezel. Accidently, I left my traveler bag in the overhead compartment of the bus and my watch was inside it.

As far as the support of the customer service is concerned, I am sorry to say that I am really disappointed with that. I explained to them, being the last passenger on the bus, it might be possible that one of your staff could find it. Although I have been discussing the same matter with them for 10 days, they did nothing in return.

I would appreciate it if you personally look into this matter and assign one dedicated executive who can help to expedite this matter and help me find my wristwatch. I would also request you to please ask your staff to provide prompt assistance in such critical matters.

I am looking forward to your help on this.

Your's faithfully,
Tom

Votes
Average: 8.9 (1 vote)

Comments

Grammar and spelling errors:
Line 10, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ssistance in such critical matters. I am looking forward to your help on this...
^

Transition Words or Phrases used:
also, if, look, really, so, while

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 1038.0 937.175257732 111% => OK
No of words: 227.0 206.0 110% => OK
Chars per words: 4.57268722467 4.54256449028 101% => OK
Fourth root words length: 3.88156143495 3.78020617076 103% => OK
Word Length SD: 2.59646695137 2.54303337028 102% => OK
Unique words: 143.0 127.690721649 112% => OK
Unique words percentage: 0.629955947137 0.622605031667 101% => OK
syllable_count: 317.7 290.88556701 109% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 42.6838344367 44.8134815571 95% => OK
Chars per sentence: 86.5 76.5299724578 113% => OK
Words per sentence: 18.9166666667 16.8248392259 112% => OK
Discourse Markers: 2.75 4.34317383033 63% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.214321150217 0.216113520407 99% => OK
Sentence topic coherence: 0.0663434480215 0.0766984524023 86% => OK
Sentence topic coherence SD: 0.0455425905125 0.0603063233224 76% => OK
Paragraph topic coherence: 0.101038557072 0.12726935374 79% => OK
Paragraph topic coherence SD: 0.0548240861473 0.0580467560999 94% => OK

Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.23 8.71597938144 106% => OK
dale_chall_readability_score: 7.59 7.59969072165 100% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?

---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.