You rented a car from car rental company, the air conditioner has stopped working. You phoned the company a week ago but it has still not been repaired.-
Introduce yourself-
Explain the situation-
Say what action you would like the company to take
Dear Mr. Rex,
My name is Matt, a loyal customer of your company for the last two years. I am writing a letter to convey my disappointment because of your poor customer service at this juncture.
I was of the view that I should have a new car to avoid daily issues which often happens with an old vehicle. Therefore, I rented a brand-new Toyota Corolla from your company due to my daily commute to reach office which is 100 Kilometers away from my base location. I was traveling to the office yesterday when my car’s air conditioner got stop abruptly, and I barely reach the office with sweating clothes. In addition, I got ill for two days because of heatwaves outside which leads to a delay to complete my assigned tasks on time. I did launch my complaint a week ago about the issue, but no one contacted me yet. Therefore, I am traveling to the office via using the Uber service as it won’t, be possible to drive the vehicle without air conditioner due to high temperature in summer.
I would appreciate it if you could provide me an alternate vehicle for the time being and instruct your technician to visit my office and take the car out for repair work as soon as possible.
I look forward to hearing from you soon.
Best Regards,
Matt
Transition Words or Phrases used:
but, if, look, so, therefore, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1055.0 937.175257732 113% => OK
No of words: 228.0 206.0 111% => OK
Chars per words: 4.62719298246 4.54256449028 102% => OK
Fourth root words length: 3.88582923847 3.78020617076 103% => OK
Word Length SD: 2.62142412055 2.54303337028 103% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.618421052632 0.622605031667 99% => OK
syllable_count: 329.4 290.88556701 113% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 51.0080207597 44.8134815571 114% => OK
Chars per sentence: 95.9090909091 76.5299724578 125% => OK
Words per sentence: 20.7272727273 16.8248392259 123% => OK
Discourse Markers: 3.72727272727 4.34317383033 86% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.154108703652 0.216113520407 71% => OK
Sentence topic coherence: 0.0560097220783 0.0766984524023 73% => OK
Sentence topic coherence SD: 0.048213508439 0.0603063233224 80% => OK
Paragraph topic coherence: 0.102181055347 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0447450363257 0.0580467560999 77% => OK
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.57 8.71597938144 110% => OK
dale_chall_readability_score: 7.47 7.59969072165 98% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.