There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter:
- Describe the complaints that have been made
- Say why the reception area is important
- Suggest how the reception area could be improved
Dear Mr. Smith,
I am writing to your request earlier about the unhappy experience of our guests in the reception desk.
In recent months, we have received numerous adverse feedbacks from the visitors who had dissatisfactory experience either at the reception table or the surroundings. The criticisms were all related to hygienic problems. For instance, there was leftover on the tea-table with mosquitoes and flies around.
As a global bank, professionalism is the motto that our company emphasises. A messy and dirty reception will certainly affect our institute’s professional image and we may lose our prospects who had a bad first impression on us just because of the greeting section.
To solve the problems, it is crucial to hire more cleaning workers to ensure the cleanliness of the office. Also, it is equally essential to send out emails to our colleagues to remind them the importance to keep the office fresh and tidy.
Please feel free to let me know if you need more information on the incident.
Yours sincerely,
Winnie Tang
Transition Words or Phrases used:
also, first, if, may, so, for instance
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 17.0 32.9175257732 52% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 9.0 3.85567010309 233% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 908.0 937.175257732 97% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 5.27906976744 4.54256449028 116% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 3.04475251005 2.54303337028 120% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.726744186047 0.622605031667 117% => OK
syllable_count: 269.1 290.88556701 93% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 47.9662381264 44.8134815571 107% => OK
Chars per sentence: 90.8 76.5299724578 119% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 3.8 4.34317383033 87% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.130547500392 0.216113520407 60% => OK
Sentence topic coherence: 0.0489132465671 0.0766984524023 64% => OK
Sentence topic coherence SD: 0.064404462923 0.0603063233224 107% => OK
Paragraph topic coherence: 0.0614726507145 0.12726935374 48% => OK
Paragraph topic coherence SD: 0.0720315814588 0.0580467560999 124% => OK
Essay readability:
automated_readability_index: 12.0 8.37731958763 143% => OK
flesch_reading_ease: 54.22 70.7449484536 77% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 13.05 8.71597938144 150% => OK
dale_chall_readability_score: 9.16 7.59969072165 121% => OK
difficult_words: 51.0 41.2886597938 124% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.