You recently bought a new computer for your flat but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter
• describe the problem with the computer
• explain what happened’ when you phoned the shop
• say what you would like the manager to do.
Dear Sir/Madam,
I am writing this letter in regard to the computer which I bought from your shop last Sunday. Although it was tested at the showroom before handing over to me, somehow it did not work at my flat. I bought this computer so that I could work on my official presentations at home which I am not able to do in this current situation. I even called at your shop and ask for the support, but no help has been done so far.
Let me explain the problem in more detail. Last Sunday, I bought a Lenovo computer with configurations of I7 processor, 16 Gigabytes Random Access Memory and 500 Gigabytes Read Only Memory. At the time of purchase, the salesman has given me proper demonstrations regarding the installation of the computer; I followed the same instructions while assembling the computer parts at home. Now, when I am trying to switch on the power button of the Central Processing Unit; the power button is not lighting up. I called at your office to raise a complaint and the receptionist had mentioned that a technician would be sent on next day morning, but already five days are gone, and I have not received any update on my complaint yet.
As you are the manager of this showroom, I request you to please get this computer replaced because it is under a one-year guarantee. I request you to take a quick action on this as my office work is getting affected.
I am looking forward to your prompt action.
Yours faithfully,
Harman Kaur
Transition Words or Phrases used:
but, look, regarding, so, while, in regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1212.0 937.175257732 129% => OK
No of words: 263.0 206.0 128% => OK
Chars per words: 4.60836501901 4.54256449028 101% => OK
Fourth root words length: 4.02706775958 3.78020617076 107% => OK
Word Length SD: 2.71152518627 2.54303337028 107% => OK
Unique words: 158.0 127.690721649 124% => OK
Unique words percentage: 0.600760456274 0.622605031667 96% => OK
syllable_count: 372.6 290.88556701 128% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 54.4559971105 44.8134815571 122% => OK
Chars per sentence: 93.2307692308 76.5299724578 122% => OK
Words per sentence: 20.2307692308 16.8248392259 120% => OK
Discourse Markers: 3.46153846154 4.34317383033 80% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.262443969906 0.216113520407 121% => OK
Sentence topic coherence: 0.0881195220129 0.0766984524023 115% => OK
Sentence topic coherence SD: 0.0535302661008 0.0603063233224 89% => OK
Paragraph topic coherence: 0.141065599457 0.12726935374 111% => OK
Paragraph topic coherence SD: 0.0532866696641 0.0580467560999 92% => OK
Essay readability:
automated_readability_index: 10.4 8.37731958763 124% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.46 8.71597938144 109% => OK
dale_chall_readability_score: 8.05 7.59969072165 106% => OK
difficult_words: 57.0 41.2886597938 138% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.