There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear ....................,
Dear Mr. Wilson,
I am writing this letter with regards to the complaints which we have received from past few months, about our company reception area.
There were many feedbacks which are mentioned by our clients in log book, who visit our Head office on frequent basis. The most notable complaint is that, the front desk is small and there is only one receptionist at a time. So, when it gets overcrowded, the visitors feel unheeded and there is no enough space to fill out the forms and documentation Also, there is no enough seating space, so clients have to wait on their feet for a longer duration.
As, reception area is face of the company and any queries from visitors to the concerned department, is directed through front desk itself. So, I believe it should not be neglected it.
I would like to suggest some viable solutions, to avoid complaints in future. If possible, we could appoint one more receptionist, so that the work load could be divided. Also, With the help of our project team, we could modify the front desk in such a way, that two front desk executive can be accommodated in that department and also plan the seating area.
I hope you will look into this matter and resolve it at the earliest.
Yours sincerely,
Tim Frank
Grammar and spelling errors:
Line 9, column 68, Rule ID: IN_PAST[1]
Message: Did you mean: 'in the future'?
Suggestion: in the future
...e viable solutions, to avoid complaints in future. If possible, we could appoint one more...
^^^^^^^^^
Transition Words or Phrases used:
also, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 7.0 4.92783505155 142% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1051.0 937.175257732 112% => OK
No of words: 222.0 206.0 108% => OK
Chars per words: 4.73423423423 4.54256449028 104% => OK
Fourth root words length: 3.8600083453 3.78020617076 102% => OK
Word Length SD: 2.5138404321 2.54303337028 99% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.648648648649 0.622605031667 104% => OK
syllable_count: 312.3 290.88556701 107% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 57.6184371319 44.8134815571 129% => OK
Chars per sentence: 95.5454545455 76.5299724578 125% => OK
Words per sentence: 20.1818181818 16.8248392259 120% => OK
Discourse Markers: 1.63636363636 4.34317383033 38% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.208666889322 0.216113520407 97% => OK
Sentence topic coherence: 0.0711503754819 0.0766984524023 93% => OK
Sentence topic coherence SD: 0.0588344535444 0.0603063233224 98% => OK
Paragraph topic coherence: 0.0970988108086 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0669568353003 0.0580467560999 115% => OK
Essay readability:
automated_readability_index: 10.9 8.37731958763 130% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.15 8.71597938144 116% => OK
dale_chall_readability_score: 7.83 7.59969072165 103% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.